WELCOME TO

Salt & Soul

Welcome to Olive Tree People and our team!

We are so excited to have you here!

This onboarding page will provide you with all the essential resources and information you need to get started and thrive in your new roll as a Waterless Beauty Consultant.

Once you complete it, you’ll want it to refer back to, so make sure to save it somewhere, it truly has everything!

Xo, Emmalee, Courtland + Your Team Leaders

BEFORE YOU DO ANYTHING ELSE

Upon joining you will receive an Account Activation email from Olive Tree People to activate your account. YOU WILL HAVE ISSUES LOGGING IN IF YOU SKIP THIS STEP.

The email looks like this:

What now?

01. Watch Our Onboarding Call

In this call with Emmalee & Courtland, you’ll learn all about the Salt & Soul team, the company, & all the basics of being a Waterless Beauty Consultant ✨

CALL COMING SOON

02. Get Connected

JOIN THE SALT & SOUL TEAM CHATS:

  • Salt & Soul Chat - this is where you can ask for advice, skincare recommendations, and connect with the team!

  • Salt & Soul Announcements - this is where you’ll find all important announcements about new products, sales, and team updates.

  • you’ll want to join both so you don’t miss anything, but feel free to mute the chat if you need to, the announcements broadcast was created so you can still receive updates without all the noise of a busy chat!

JOIN THE SALT & SOUL FB GROUP:

OTHER OPTIONAL HELPFUL RESOURCES OUTSIDE OF S&S:

03. Getting Paid

This MUST be done to receive payouts.

In your back office on the lefthand side at the very bottom, click “Payments” then click on Payquicker to set up your account.

Payquicker will trigger your W-9 form once you reach the $600 threshold (taxable income).

Want to review the compensation plan? Find it here.

NOW LET’S TALK ABOUT HOW TO MAXIMIZE YOUR PAYCHECK…

FAST START BONUS: EARN 2x COMMISION

  • both you and your recruit achieve 100 LRP or 250 PV (LRP = leadership reward program AKA distributor auto ship / PV = personal volume of sales)

  • instead of 10% commission paid on this L1 - you will make 20% (on kits and LRP orders) & per new consultant for 60 days from their enrollment

  • paid weekly starting the week the bonus is earned (qualifications are met) and paid out weekly for that month.

TEAM GROWTH BONUS:

  • enroll 3 consultants with kits in 1 month – earn $50 bonus

  • replicate by each (3) direct level 1s enrolling 3 new consultants each (with enrollment kits) – $250 bonus

  • replicate by their L1s (27 total) – $1500 bonus

04. Set Up Your Skin Quiz

Set up your skin assessment. Skincare isn’t one-size-fits-all and, because of this, each person will likely have different needs. We use skin assessments so we can give personalized skin recommendations, leading to happier customers. When you discuss Oliveda products with someone and they’re interested in ordering, this is what you’ll send them!

The easiest way to set up a skin assessment is through Google Forms. Here are two examples of skin assessments:

FAQ: Can I just use the Olive Brain quiz on the Oliveda website?

You can! But unfortunately the quiz on the website doesn’t always recommend the best products for each person and fails to take into account a more limited budget, which is why we recommend providing a more tailored experience.

05. Launch Your Business

You have to announce your business to be successful. If you opened a storefront business, you would tell friends and family about it, right?! Announcing your business opens the door to your network and you can do this before you even get your products in so that when you receive them you are ready to jump in full force!

Read this guide on how to announce your business, along with 10 days of recommended content after you announce it, so you can start educating and sharing the same day.

07. Start Learning!

You’re going to want to dive into some product training soon, but before you do that you need to know all about the Oliveda brand and mission. These are the key brand points that will help you share what this company is about when someone asks you “what is Oliveda?” or to include in your conversations when talking about OTP!

THE BRAND AND MISSION:

  • OTP focuses on the healing properties of the olive tree – on average olive trees live anywhere from 400-1k years (even up to 4k years); something amazing is going on there

  • we have more than 30k eco-certified mountain olive trees protected in a nature reserve (one of the largest olive tree farms in Spain)

  • we have over 130k bees on the olive tree farm that provide raw materials for some of our formulas

  • we are waterless — the benefits to waterless beauty products are insane. You will however find 'water' on the ingredient list of some of our products. There is no added water in our formulas, but since it is a natural biproduct of the process of pressing the olive leaf and creating the cell elixir, has to be listed this way on the label to satisfy European regulations

  • we formulate our products with a base of olive leaf cell elixir (hydroxytyrosol) instead of water or refined oils as the base for our products – this allows for concentrated active ingredients and product lines suitable for a variety of skin types

  • hydroxytyrosol - compound found in olives and even more concentrated within the olive leaf. One of the most antioxidant natural compounds (20x more than vit c) — antioxidant, anti inflammatory, anti cancer

  • fragrance' is EO blends, never synthetic – European standards and regulations for fragrance are different — only 30 ingredients allowed in “fragrance,” compared to thousands allowed within the US, and all ingredients in the fragrance are approved by the EU (not to include any of the 4080+ banned ingredients or allergenic ingredients)

  • check out the “what we stand for” section below each product on the website to really deep dive into ingredients and standards!

BRAND HIGHLIGHTS

  • 20-Year Tenure in Europe as holistic, waterless brand

  • unpaid Endorsements by Celebrities like Gigi Hadid, Madonna and more

  • features in publications like Vogue & Glamour

  • the pioneer in Waterless Beauty and Hydroxytyrosol based products

  • science-backed 

  • spa Elevated Brand

  • non-toxic, highly bioactive + effective

  • fastest growing waterless skincare brand in the US

CUSTOMER PERKS

  • Olive Brain Quiz with freebies (must purchase 2 products from the Ask Olive Brain to have free products added to the cart)

  • 365 day money back product guarantee

  • free shipping over $50

  • personalized concierge service (from you)

  • non-toxic products that provide amazing results

08. Product Recommendations

Below are resources for recommending the right products. Try to set aside an hour each day to learn about the products; if you’re consistent, you’ll be confidently making recommendations in no time! When in doubt, reach out via the team chat (it’s best to ask this way so that we can all learn, vs texting your mentor).

There are also recorded Product Knowledge Trainings in your Back Office under Tools > Documents + Media > Products > Product Trainings with Olivia

GOOD TO KNOW

BASICS + LINGO:

  • OTP = Olive Tree People
    as an OTP distributor, you offer Oliveda and LA Dope (our CBD skincare line)

  • LRP = Leadership Rewards Program. This is our consultant/distributor subscription program and we receive our 25% consultant discount (customers can also opt for a subscription and receive a 10% discount)

  • free shipping on all orders $50+

  • 365 day satisfaction guarantee

  • the product names refer to the product line and the order in which they were created. (for ex: F59 is a facial product and was the 59th product created)

  • there is no minimum requirement to be paid and no purchasing requirement ever

  • utilize our skincare quiz – OliveBrain! It is quick, accurate, and offers your clients a free product with purchase. Howver do not solely rely on this to build a complete regimen for your clients, it;s simply a basic regimen to start with. (Go to your website > click on Ask Olive Brain > Copy that URL and that is your Skin Quiz Link - you can save it to your iPhone home screen or notes 

  • you have 30 days from enrollment to purchase a starter kit, though they aren’t always super helpful because you will likely get products that aren’t quite right for you, so keep that in mind when making your first purchase

  • we ship to: Costa Rica, Argentina, Brazil, Chile, Peru, Uruguay, Venezuela, Canada, Mexico

CUSTOMER SERVICE

  • due to overwhelming growth, customer service is not taking calls at this time

  • you can contact customer care for any customer support inquiries, back orders, questions about anything, but please check the chats first, often times the answers are in there (especially about back orders, shipping, etc)

  • go to Olivetreepeople.com- at the bottom (on a computer but on the left hand side on a phone) you will see the customer care tab, click “contact” and submit your ticket from there. If you do not hear back within 24 hours, please let a leader in your organization know. 

ETHICAL MARKETING + COMPLIANCE

Olive Tree People is committed to running our business in an ethical and positive way. To make sure we’re following all the necessary rules, we’re reviewing our resources and marketing materials to ensure everything is compliant with regulations.

WHAT CONSULTANTS NEED TO KNOW

  • Our products are wellness products, but they are not medicine. So, Consultants cannot make claims about how our products affect the body, help with specific medical conditions, or provide health benefits.

  • When talking about our products, stick to discussing how they support well-being and improve appearance, but do not make medical claims or imply they can treat or prevent any diseases.

BEFORE-AND-AFTER PHOTOS

when sharing before-and-after photos, make sure to include:

  • dates of the photos

  • the person’s name or initials (and whether they are a consultant or customer)

  • which products were used to get the results

MARKETING + PRODUCT CLAIMS

  • products must be marketed based on their legal classification (e.g., supplements, cosmetics).

  • do not promote a product as something it’s not (ie don’t advertise a supplement as if it’s a medicine).

  • any claims about potential earnings must be realistic and not exaggerated.

PERMISSIBLE CLAIMS

  • consultants can only say that OTP products help maintain well-being and improve appearance.

  • no medical claims should be made about our products, and they shouldn’t be connected to treating, preventing, diagnosing, or curing diseases.